contact details

The team at

Richard (Director)

Richard has lived in the Ilkeston area all his life, he has invested in property in the area for the past 20 years, full time as a professional property investor for the last 8 years. During this time Richard has gained hands on experience in all trades relating to property sourcing, developing and renovation projects. His knowledge of all aspects of the buy to let market is vast and regularly mentors other landlords (see testimonials page).

Richard is a member of the National Landlords Association and was recently called upon to take part and give his views in a Government audit of Erewash Borough Council Housing Benefit department.


Carol (Director)

Carol has gained a vast amount of experience in her ten years in the estate agency and lettings agency business. She has held senior positions in agencies both the Nottinghamshire and Derbyshire areas and is a member of the National Association of Estate Agents.

More recently Carol is using her experience in lettings to help Richard Manage his multimillion pound property portfolio. Further to this they now feel they can offer a very different service to landlords compared to the traditional lettings agency service


Jon (Refurbs Manager)

Jonís previous background was in the shopfitting industry, because of this, Jon realises the need to work to tight deadlines and bring repairs in on budget. He has looked after Richardís portfolio for 2 years. All DIY repairs are carried out by John, with him allocating larger jobs to relevant tradesman, then checking the quality on completion. Johnís likeable manner and flexibility, makes him popular with our tenants.


Dawn (Accounts & HR Manager)

Dawn is responsible for our client account (payment of rents / statements) and HR within the company.


Jo (Senior Lettings Negotiator)

Jo has extensive experience in residential lettings including Houses in Multiple Occupation, Student Lets and Local Housing Allowance. Her responsibilities are viewings, referencing and property inspections within the business, along with dealing with general enquiries.



In addition to working for, Ashley is currently studying for his degree in Building Surveying at Leeds university. His role in is I.T. and producing our Energy Performance Certificates.



Julie Hudson, Tenant

Hi Jo,

This is the first time I've been able to actually sit down and think for 5 minutes, with out thinking house! And I promise no questions for you this time lol ;)

I just wanted to say a massive, massive thank you for everything you have done for me...being given the chance to start all over again is amazing...Ben and I are so relaxed in the new house and absolutely love it...I feel like I have my son back, we have actually spent time together since we've moved :)

So again, Thank you

Speak soon


Vance Harvey, Defoe Property

Dear Richard,

I would like to thank you for the suggestions and advice you have given me this last couple of days re the problem tenant I have, and what I should instruct my letting agent to say to the local council.

I followed your advice and the council have now agreed to pay the rent direct to ourselves instead of sending it to the tenant.

Thanks again for your advice and help in dealing with this situation.

Vance Harvey
Defoe Property.

Joe Cahill, Property Investor

After a bad experience with another estate agent several years ago I had been trying to manage my 9 properties myself. Two years ago I was introduced to Richard Jones by my architect. Richard immediately struck me as a man of integrity, as he put me in touch with skilled tradesmen and also passed on to me the excellent deal he had negotiated for energy efficiency certificates.

He now runs a professioinal letting agency and recently charged me £200 commision for renting out my empty shop (for 20% more than I thought it was worth) and handed me 6 months advance rental.

The following day he negotiated over £700 off my insurance renewal whilst maintaining identical cover and with the same insurance company! He has just rented a flat for me at a price that after his commision gives me a higher return than I had been receiving, but without the hassel.

My experience thus far is that will increase your rental income to such a level that its fee is more than covered. From now on I shall be able to go on holiday knowing that if anything goes wrong it will be dealt with by someone I can trust. For this reason I commend to anyone who is looking for an honest agent to manage their properties.

Joe Cahill

Philip Sudlow, Erewash Borough Council

I have worked closely with those involved in for several years and they have been instrumental in helping shape the Benefits Service provided by Erewash Borough Council

Philip Sudlow

Housing Benefits Manager
Erewash Borough Council.

Andy Barker, Managing Director - Aspray Property Services (Derby)

Dear Richard,

I am delighted with the service you offer and highly recommend your letting service to all other landlords. You have developed a system for consistently attaining above average rents and professionally managing tenants.

By offering a competitive, fuss free, long term service I am reassured in the knowledge that my properties are cash positive and safe in your hands.

This leaves me free to get on with whatís most important to me.

Thanks very much for your tremendous customer service I look forward to placing more properties with you in the future.


Alan Barker

Malcolm Males, Kingsway Roofing & Building Services

Dear Carol/Richard,

Thanks for your help with the purchase of my first investment property which we converted into flats in the summer of 2007. Your help and guidance was much appreciated as this has allowed me now to get my foot on the investment ladder. Furthermore thank you to Richard for his expert guidance on the conversion and rental advice before, during and after the project.

Malcolm Males

Kingsway Roofing & Building services.

Robert Faux, Dene Properties

Dear Richard,

I would like to take this opportunity, as the year end draws near, to say thank you for the invaluable support you have given me during this first full year of being a property investor.

With your help I have managed to purchase, renovate and rent out five properties. The contacts that you put me intouch with have been invaluable and have obviously saved a great amount of money. The mortgage advisor, the painter/decorator, the plumber, the plasterer and so on, they have all been of the highest quality.

I would like to say a particular thank you for the advice on the housing/rental market, this has been particularly valuable enabling me to avoid otherwise costly mistakes as you were able to advise prior to me stumbling into them.

Once again, Richard, many thanks and all the best for the new year and your new business venture.


Robert Faux
Dene Properties

Steve Holmes, vendor

Hi Richard

Following the sale of the above property to you I just want to thank you for dealing with the matter promptly and professionally. It has been a pleasure dealing with you.


Steve Holmes

Tony Dwyer

I would like to say a big thank you to John Paul of Castledene Group based Co Durham and Richard Jones of in Derbyshire. I spent a good half day (separately) with these guys and was overwhelmed by their generosity in terms of time and information.

Both run every successful letting agencies and I can now see why. They are both creative thinkers and above all, professional and dedicated to their clients (unusual for letting agents I know!!)

If you are looking for letting agents in these areas you wonít go far wrong

Tony Dwyer

Residential Letting & Property Management Specialists
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